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Frequently Asked Questions

We appreciate that parents/carers who are new to our school will have many questions.  Staff at the school are often asked questions in relation to your child's education, school timings, procedure and a myriad of other topics.  We won't have answered them all here of course but we have provided answers below to our most commonly asked questions in the hope that parents are able to find information they are looking for quickly without having to take time out to contact the school.  If your particular question is not answered here then please do contact the school (01453 763159) 

  • What are the school hours?

    8:55am - Bell rung.  Children go into school for the start of the day

    3:15pm - Finish 

  • What do I do if my child is late to school?

    Please take your child to the main office and sign them in on the entrysign and inform our administrator Mrs Montague. Your child can then go to class.

  • What do I do if I am going to be late in collecting my child?

    There are times when parents are late collecting their child from school, if this is going to happen we ask that school is informed and the expected delay is given.

    If a child is not collected and no reason is given they will go to the Atlas out of school club and be charged in accordance with their charging policy.

    If a child is still not collected, Children’s Social Care will be contacted.

  • Can I send someone else to pick up my child?

    If you need someone else to come to school to collect your children please speak to the class teacher in the morning or leave a message with Mrs Excell the office. 

  • How do I report my child's absence from school?

    Telephone school on the day of the absence before 9.30am and inform our administrator Mrs Excell . A message can be left on the answer machine if she is not available.  Alternatively you are also able to report your child's absence on the ParentMail system.

  • When are the school holidays?

    Full details for the current and next years term dates can be found on our Term Dates information page https://www.rodborough-primary.com/gloucs/primary/rodborough/site/pages/keyinformation/termdates

  • Can I take my child on holiday during term time?

    The short answer is No. Attending school is a compulsory obligation that parents must adhere to and therefore you should avoid taking your child out of school. If you wish to have a special case considered then you are required to complete a request for leave of absence form which can be requested from the school office.

    The school has a policy around attendance where full details of the requirements and penalties can be found.  (Please see 'Key Information - Policies')

  • How much is a school dinner?

    School Meals are charged at £2.34 per day for KS2 pupils (Y3-Y6) - Payment top ups can be made at ParentPay at the following link https://www.parentpay.com/

  • Who do I contact to claim Free School Meals?

    Why should I apply?

    For every child that is entitled to free school meals the school receives extra funding to enhance provision and improve progress and outcomes for children. So please apply even if you do not wish to take up your free school meal.

    What are the qualifying criteria for Free School Meals?  

    Your child might be able to get free school meals if you get any of the following:

    • Income Support
    • income-based Jobseeker’s Allowance
    • income-related Employment and Support Allowance
    • support under Part VI of the Immigration and Asylum Act 1999
    • the guaranteed element of Pension Credit
    • Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
    • Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit
    • Universal Credit -  your household income must be less than £7,400 a year (after tax and not including any benefits you get)

    Children who get paid these benefits directly, instead of through a parent or guardian, can also get free school meals.

    For further information please email -  freeschoolmeals@gloucestershire.gov.uk 

    You can apply quick and easy via the online portalhttps://emsonline.gloucestershire.gov.uk/CitizenPortal/en?ReturnUrl=%2FCitizenPortal  

  • What is Universal Infant Free School Meals (UIFSM)?

    Universal infant free school meals (UIFSM) provides funding for all government funded schools to offer free school meals to ALL pupils in reception, year 1, and year 2.

    From Year 3 onwards Pupil lunchs are chargeable at £2.34 per lunch.

  • What should I put in my child's packed lunch?

    We encourage children to bring a healthy lunch to school which could include items such as fruit, vegetables, pasta or rice salads, yoghurts.

    We ask that children DO NOT bring nuts, or any nut based products to school as some children in school have a life threatening nut allergy.

    Hot drinks and soup is not permitted.

  • Is Drinking Water available in school?

    Children have access to drinking water in school. Please can children bring in a named water bottle which can be re-filled during the day.

  • Where do I pay for items such as trips, swimming sessions, etc?

    All payment items such as swimming sessions, trips, breakfast club, in school donations etc are paid through the PARENTMAIL app.  

    Dinner Monies are the only item paid through PARENTPAY

  • Where can I buy branded school uniform from?

    The official stockist of our Rodborough school uniform is;

    Batemans Sports
    2 Kendrick Street
    Stroud
    GL5 1AB

    Telephone: 01453 764320

    Batemans Stroud - RODBOROUGH UNIFORM On-line ordering

  • Can my child wear jewellery in school?

    We ask that pupils do not wear jewellery in school.

    Small stud earrings can be worn but these must be removed or covered by pupils on PE days. 

  • What do I do if my child is prescribed medication?

    If your child needs to have medication at school you must complete a form at the school office. We ask that medication at school is kept to a minimum and if antibiotics are prescribed for less than four times a day we suggest this can be organised out of school time.

    All medication held on school premises is kept secure.

  • What happens if my child has a medical/dental appointment?

    Please try to arrange medical appointments out side of school time. If this is unavoidable we ask that you bring the appointment letter to the school office so it can be recorded on the register.

  • How long before my child can return to school after an illness?

    We ask that children remain at home until they are well enough to return to school.
    Sickness and stomach bugs – we ask that children remain at home for 48hours to ensure that infections do not spread.

  • How much is Breakfast Club and how do I book it?

    This operates from 7:50am in the morning, Monday to Friday, term time only, with 50 places on offer every day.  The children are given a healthy breakfast and join in activities until the start of the school day at 8:45am.   Current charges are £3.80 per child per session.

    For further details, including availability and how to apply for places, please contact Mrs Webber in the school office on 01453 763159 or alternatively via email at nwebber@rodborough.gloucs.sch.uk

  • How much is After School Club and how do I book it?

    After school club is operated by Atlas Camps here at Rodborough.  Sessions are from 3:15pm to 5:30pm Monday to Friday (term time only).

    Bookings are all made via the Atlas Camps website.  Simply follow the link below to make your booking. 

    Each session is priced at £10 per child, per evening.

    https://atlascamps.co.uk/asc/rodborough/index.php

    Bookings can be paid for online via: PayPayl, online payment or childcare vouchers. 

  • What do I do if I need to see a teacher?

    Please contact the school office and an appointment can be made with the class teacher.

  • What should I do if I am worried about my child's progress?

    If you have any  concerns about your child’s progress we ask that you arrange an appointment to talk to your child’s class teacher.  This can be arranged via the school office. 

  • Where do I go to locate lost property?

    You should request access to view our lost property items via the school office. Lost property is kept in one location within school (office).   Attempts will be made to identify property and parents/carers informed if the item in question is labelled with the pupil name.

    Lost property is kept for a reasonable period of time after which it will be disposed of appropriately.

Still need help?

If you have not found the answer to your question, please contact the school office (01453 763159) 

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